Helpful Resources & Contacts - Direct Loan

Below you will find a list of helpful resources and contacts for the Federal Direct Loan Program (Federal Direct Stafford, Federal Direct Parent PLUS and Federal Direct Graduate PLUS)

Direct Loan Servicing Center – Borrower Services

  • Telephone – 1-800-848-0979
  • Contact to resolve questions about your loan, address/name changes, repayment estimates, repayment plan changes, and deferment and forbearance forms.

Federal Student Aid Information

  • Telephone: 1-800-433-7327
  • Contact for FAFSA application questions/issues

Federal Loan (Stafford and PLUS) Application Services

  • Telephone: 1-800-557-7394
  • Contact to resolve questions about your Master Promissory Note (MPN) or Entrance Counseling at
  • Contact to resolve questions about you Direct Parent PLUS or Direct Graduate PLUS loan application.

National Student Loan Data System for Students (NSLDS)

  • Contains information about any federal loans that you have borrowed and includes important contact information for your loan servicer(s).